Privacy Policy

Privacy Policy for VEITAS

Last Updated: 2024 December

At VEITAS, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make purchases from our store. By using our website, you consent to the practices described in this policy.

1. Information We Collect

When you visit VEITAS or make a purchase, we may collect the following types of information:

  • Personal Identification Information:
    • Name
    • Email address
    • Phone number
    • Shipping and billing addresses
    • Payment information (credit card details, PayPal, etc.)
  • Non-Personal Identification Information:
    • IP address
    • Browser type
    • Device information
    • Information about your interactions with our website, including browsing history and pages visited
  • Cookies and Tracking Technologies:
    • We use cookies to enhance your experience and track user activity on our site. Cookies help us manage your shopping cart, improve our website, and offer personalized content.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing and Account Management: To process your orders, handle returns, and manage your account details.
  • Customer Support: To respond to your inquiries, offer assistance, and resolve any issues you may encounter.
  • Marketing and Promotions: If you have opted in, we may send you marketing emails with updates, promotions, and new product announcements. You can unsubscribe from these emails at any time.
  • Website Improvement: To improve our website, products, and services based on your feedback and usage patterns.
  • Legal Compliance: To comply with any legal obligations and regulatory requirements.

3. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. If you wish to delete your account or personal data, please contact us at the information provided below.

4. Sharing Your Information

We may share your personal information with third parties to provide our services, including:

  • Payment Processors: To securely process payments (e.g., credit card payments, PayPal).
  • Shipping and Delivery Partners: To ship and deliver your orders.
  • Third-Party Services: To help us with analytics, customer support, and marketing campaigns.

We do not sell, rent, or trade your personal information to third parties.

5. Security of Your Information

We implement a variety of security measures to protect your personal information, including SSL encryption for sensitive data (such as payment details). However, please note that no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

As a customer, you have the following rights concerning your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal data, subject to legal requirements and retention periods.
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in emails or contacting us directly.

7. International Data Transfers

Since VEITAS operates internationally, your personal information may be transferred and processed in countries outside your country of residence, including New Zealand and Australia. By using our services, you consent to the transfer of your personal data across borders.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience on our website. Cookies help us remember your preferences, manage your shopping cart, and provide personalized recommendations. You can manage cookies through your browser settings, but disabling them may affect your ability to use some features of our website.

9. Changes to This Privacy Policy

VEITAS reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Please review this Privacy Policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

VEITAS
Email: contact@veitas.com